Privacy Policy

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Effective Date: May 2026

Welcome to The View at Deane Hill. We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose your information when you visit our website, https://theviewatdeanehill.com/ (the “Site”), or interact with our leasing team.

1. INFORMATION WE COLLECT

We collect several types of information from and about users of our Site, including:

  • Personal Information: This includes information by which you may be personally identified, such as your name, mailing address, email address, and telephone number when you fill out a “Join our VIP List” form or contact us for leasing information.

  • Usage Data: We may automatically collect information about how you access and use the Site, including your IP address, browser type, operating system, pages visited, and the time and date of your visit.

  • Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site traffic, and understand where our visitors are coming from. You can set your browser to refuse all or some cookies, but some parts of the Site may then be inaccessible.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

  • To provide you with information regarding our apartment residences, floor plans, and availability.

  • To process your inquiries and respond to your messages.

  • To send you marketing and promotional communications, such as construction updates and pre-leasing offers (subject to your consent).

  • To fulfill any other purpose for which you provide the information.

  • To notify you about changes to our Site or any services we offer.

3. SMS AND EMAIL COMMUNICATIONS

By providing your phone number and email address through our contact forms, you may opt-in to receive:

  • Marketing Email Communications: Updates on floor plans and community news.

  • Transactional SMS Messages: Information regarding your specific inquiry or application status.

  • Marketing SMS Messages: Exclusive pre-leasing offers and events.

    You may opt-out of these communications at any time by following the “unsubscribe” link in emails or replying “STOP” to any text message.

4. DISCLOSURE OF YOUR INFORMATION

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers (such as property management software, email marketing services, or website hosting partners) who assist us in operating our business.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Affiliates: We may share information with our parent company or affiliates for business purposes related to the management of The View at Deane Hill.

5. DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the absolute security of your personal information.

6. THIRD-PARTY LINKS

Our Site may contain links to third-party websites (such as resident portals or local area maps). These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the information below.

8. CHANGES TO OUR PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

9. CONTACT INFORMATION

If you have any questions or comments about this Privacy Policy, please contact us:

The View at Deane Hill 6505 Deane Hill Drive

Knoxville, Tennessee 37919

Phone: (865) 332-4141

Email: leasing@theviewatdeanehill.com